By Campbell Brown, Head of News Partnerships, Alex Hardiman, Head of News Product, and Sameera Salari, Product Manager Over the next few weeks, we’re launching a test to support news subscription models in Instant Articles in partnership with a small…
Editor’s note: Today’s post comes from Vijay Badal, Director of Application Services of DOTComm. Founded in 2003, DOTComm provides centralized IT support and consulting for 70 government agencies in the city of Omaha and Douglas County, NE. DOTComm uses Chrome browser and G Suite to improve employee productivity and mobility and cut IT costs.
At DOTComm, our employees provide technical support for more than 5,000 government workers throughout Omaha and Douglas County. Because these workers are spread across 120 different locations, our employees need access to the tools they need to do their jobs whether they’re in the office or on site with our customers. Several years ago, we realized the legacy systems we were using were getting in the way.
When employees had to travel to provide technical support for the government agencies we serve, they didn’t have mobile access to important documents, or the ability to share and send files back to the office, such as videos that outlined technical issues. In addition, hardware and licensing were costly, and inflexible productivity applications were making it difficult for employees to collaborate or work from the road. Plus, we needed half a dozen employees just to maintain our infrastructure!
To solve these challenges, we turned to Chrome and G Suite. Chrome is fast, secure and gives our staff access to thousands of useful extensions. It’s also allowed us to standardize across our desktop and mobile devices. G Suite has helped us cut hardware costs and improve collaboration and mobility. With Chrome and G Suite, we no longer pay thousands of dollars in annual licensing fees, and we’ve reduced the number of people managing infrastructure from six to one, freeing up the other five people to work on different tasks.
Chrome’s extensions have been big productivity boosters. One extension syncs the staffs’ Google calendars with their Salesforce calendars. Previously, employees had to check two separate apps and cross-reference two separate calendars. Now they only need to check one. Another extension gives staff mobile access to Google Docs and Google Sheets. This means they can work nearly anywhere. When they’re out of the office, or in the field, they can create and share files on any device they need.
As an IT department, we’re particularly pleased with the security and other IT benefits we get with Google. Chrome has built-in malware and phishing protection, and we use the G Suite admin console to ensure all user downloads are stored on the same network drive so they can be checked for malware. The G Suite admin console lets us control Chrome settings for employees, including adding extensions on whitelists so employees can use them, pushing recommended extensions to users, and rolling out Chrome updates on a scheduled timeframe. That’s made our IT administrators’ lives much easier and has been a huge timesaver. And because we centrally manage the rollout of extensions for new employees, individual city and departments no longer need to have a dedicated IT person working on new hire application orientation. So we save time and money with each new hire.
Meanwhile, the number of help tickets for IT support has plummeted, from 30 a day to one or two. For example, we no longer have to deal with local archive files, which means our staff spends less time troubleshooting and the government employees we serve don’t waste time wrestling with unfamiliar technology. Productivity has increased as well. For example, City Police, City Fire, and County Health departments all use shared Google Sheets within their individual precincts for shift change management. This allows them to roll over shift changes swiftly and efficiently, without missing any critical ongoing task assignments.
Chrome browser and G Suite have allowed us to offer more secure and productive IT services to all City of Omaha and Douglas County employees, who are then able to better serve citizens. DOTComm and the City of Omaha were recently honored as one of “Top 10 Cities” by the Center for Digital Government in its Digital Cities Survey 2016, which recognizes cities that use technology to improve citizen services, enhance transparency and encourage citizen engagement. This marked the first time the City of Omaha made the list—but I predict it won’t be the last now that we’re using Chrome browser and G Suite.
A few weeks ago we unveiled Google Home Mini, the newest addition to the Google Home family. About the size of a donut, it has all the smarts of the Google Assistant and gives you hands-free help in any room of your house. Starting today, you can grab it online from the Google Store or online or on shelves of Best Buy, Walmart, Target and other stores.
Just start with “Hey Google” to get answers from your Google Assistant, tackle your day, enjoy music or TV shows, and control your compatible smart home devices. And with Voice Match, the Assistant can tell your voice from others—up to six people can get personal assistance on each device.
Here are six fun things you can do with your Mini:
- Find my phone: When you lose your phone in the couch cushions, your Assistant can find it for you. “Hey Google, find my phone” will ring your Android phone (even if it’s on silent) or your iPhone.
- Set a sleep timer: Fall asleep to the sweet sounds of your favorite music or podcast by saying, “Hey Google, set a sleep timer for 30 minutes.”
- Play news by voice on your TV: Stay on top of current events with YouTube news playlists from sources like ABC, Fox and NBC. With a Chromecast-connected TV, you can ask say: “Hey Google, play the news on my TV” or “Ok Google, play sports news on my TV.”
- Turn the TV on and off: With Google Home, Chromecast, and a compatible TV you can just say “Hey Google, turn off the TV.”
- Enable night mode: In night mode, Mini’s lights dim and the volume lowers so that you you don’t disturb others in your household when it’s late (or early).
- Set a default TV or speaker: Choose a Chromecast-connected TV to be your default screen, so you don’t need to mention the device’s name in your voice command. When you say “Play yoga videos,” they’ll play on the TV you’ve set as the default. It works the same way for speakers connected to Chromecast Audio—you can designate a group of speakers that cover several rooms (“first floor,” for example) as the default. Then say “Hey Google, play workout playlist” and it will automatically start playing on that group of speakers.
You can start using these features today with any Google Home or Google Home Mini—and stay tuned for lots more to come!
A chubby French Bulldog keeps watch in front of a vintage-looking tailor shop in New York City’s SoHo neighborhood. Meet Bruno, the face of Village Tailor and Cleaners. Vince, the shop’s owner, immigrated to the U.S. from Italy when he was just 18 years old, establishing Village Tailor in 1977. Today, his family-run business has grown into three locations and is best known for its skilled leather and suede alterations. Inside the shop, a wall covered in autographed photos of celebrity customers—Celine Dion, Marc Anthony, Elton John, and others—is a testament to the iconic quality of Vince’s work.
While Bruno had been doing a wonderful job bringing in passersby, Vince knew he needed a way to stand out from the many tailoring shops in SoHo and reach more customers.
Vince noticed that most of his customers were walking in with a bag of clothes in one hand, and researching local businesses on their cell phone with the other. So, he decided to get his business online. He saw it as similar to Bruno sitting out front: their online presence could spark curiosity, help them stand out, and invite in new customers.
He set up Village Tailor’s Google listing, so that he could edit how his business appears when people find it on Google Search and Maps. He added photos to his listing, posted updates about his skilled alterations, and used Google website builder to create a free high-quality website from his phone in less than 10 minutes. Now, when he asks new customers how they found his shop, they often mention Google.
Having an online presence not only helped Vince reach new customers, but it allowed him to build relationships with his existing customers by responding to reviews. Knowing that people trust online reviews as much as personal recommendations, reviews are an opportunity to adapt his business to customers’ needs. The results have been great for Village Tailor: within weeks of getting online, Vince noticed they were bringing in on average five more customers per week. After three months, that number increased to 15 per week, representing a 30% revenue increase per year for Vince.
The store’s early success with Google My Business inspired Vince to try AdWords, advertising to potential customers searching on Google for keywords related to tailoring. Since customers raved about the leather and suede work in Village Tailor’s Google reviews, Vince focused on those services in his online ads which brought in even more revenue. That meant he could hire more tailors and invest in new equipment to keep up with the long lines of customers. Now, while Bruno will always have a place in front of Village Tailor, Google brings in most of their customers. Sorry Bruno!
Today, Vince’s son Vincent Jr. manages Vince’s Village Cobbler, the shoe repair shop next door. Building on the family business’s tradition of excellent craftsmanship in shoes and leather goods, he continues to develop Village Cobbler’s online presence with an e-commerce website that offers shipping all over the U.S. He also plans to find new customers with Google My Business and Google AdWords, just like his father has, to keep the family business growing.
Samsung has a long history as a leading pioneer in developing innovative technology that delivers incredible experiences and immerses users in amazing
Samsung Electronics, a world leader in advanced semiconductor technology, today introduced its integrated Secure Element (SE) solution for Internet of
Posted by Adriana Puchianu, Developer Marketing Google Play
Following last year’s success, today we’re announcing the second annual Google Play Indie Games Contest in Europe, expanding to more countries and bigger prizes. The contest rewards your passion, creativity and innovation, and provides support to help bring your game to more people.
Prizes for the finalists and winners
- A trip to London to showcase your game at the Saatchi Gallery
- Paid digital marketing campaigns worth up to 100,000 EUR
- Influencer campaigns worth up to 50,000 EUR
- Premium placements on Google Play
- Promotion on Android and Google Play marketing channels
- Tickets to Google I/O 2018 and other top industry events
- Latest Google hardware
- Special prizes for the best Unity games
How to enter the contest
If you’re based in one of the 28 eligible countries, have 30 or less full time employees, and published a new game on Google Play after 1 January 2017, you may now be eligible to enter the contest. If you’re planning on publishing a new game soon, you can also enter by submitting a private beta. Check out all the details in the terms and conditions. Submissions close on 31 December 2017.
Up to 20 finalists will showcase their games at an open event at the Saatchi Gallery in London on the 13th February 2018. At the event, the top 10 will be selected by the event attendees and the Google Play team. The top 10 will then pitch to the jury of industry experts, from which the final winner and runners up will be selected.
Come along to the final event
Anyone can register to attend the final showcase event at the Saatchi Gallery in London on 13 February 2018. Play some great indie games and have fun with indie developers,industry experts, and the Google Play team.
Visit the contest site to find out more and enter the Indie Games Contest now.
This year’s Samsung Developer Conference brought together over 6,000 developers, innovators and Samsung partners from around the world for two jam-packed days
Birgit Palma describes her creative process as, above all else, playful. So when we asked the Austrian-born and Barcelona-based artist, illustrator, and type designer to try out the new Logitech Craft Keyboard, she was game. We followed Birgit as she created a double exposure image with the new keyboard to see how it impacted her process.
Samsung Electronics today announced ARTIK™ secure “s” systems-on-modules and services for the ARTIK™ IoT Platform to strengthen edge security. Samsung ARTIK™
Today at the Samsung Developer Conference (SDC) 2017 in San Francisco, I was honored to share Samsung’s vision for intelligence, with the introduction
There was a time, not so long ago, that the idea of a small device as the absolute center of all your communications was a fantasy. These days, most of us
Samsung Electronics introduces the 360 Round, a new camera for developing and streaming high-quality 3D content for specialists and enthusiasts who
Samsung Electronics today shared its vision for a connected world with a widely accessible and open Internet of Things (IoT) platform. At the Samsung Developer
User experience (UX) design is about much more than just creating an interface that is beautiful to look at. The best UX design allows users to intuitively grasp how something works. Every choice, from color to size to placement, can change a user’s experience from frustration into delight and help the customer get the most from their technology.
This week the Pixel 2 and Pixel 2 XL, Google’s newest smartphones, arrive in stores. Both devices come with features like Now Playing, the Google Assistant, and the best-rated smartphone camera ever, according to DXO.
We designed Pixel 2’s camera by asking how we can make the camera in your Pixel 2 act like SLRs and other big cameras, and we’ve talked before about the tech we use to do that (such as HDR+). Today we’re highlighting a new feature for Pixel 2’s camera: portrait mode.
With portrait mode, you can take pictures of your friends and family (that includes your pets too!) that keep what’s important sharp and in focus, but softly blur out the background. This helps draw your attention to the people in your pictures and keeps you from getting distracted by what’s in the background. This works on both Pixel 2 and Pixel 2 XL, on both the rear- and front-facing cameras.
Today we’re excited to announce new advancements across our global partner ecosystem including an extended partnership with Tata Consultancy Services and the introduction of the new Adobe Exchange marketplace.
Online security is top of mind for everyone these days, and we’re more focused than ever on protecting you and your data on Google, in the cloud, on your devices, and across the web.
One of our biggest focuses is phishing, attacks that trick people into revealing personal information like their usernames and passwords. You may remember phishing scams as spammy emails from “princes” asking for money via wire-transfer. But things have changed a lot since then. Today’s attacks are often very targeted—this is called “spear-phishing”—more sophisticated, and may even seem to be from someone you know.
Even for savvy users, today’s phishing attacks can be hard to spot. That’s why we’ve invested in automated security systems that can analyze an internet’s-worth of phishing attacks, detect subtle clues to uncover them, and help us protect our users in Gmail, as well as in other Google products, and across the web.
Our investments have enables us to significantly decrease the volume of phishing emails that users and customers ever see. With our automated protections, account security (like security keys) and warnings, Gmail is the most secure email service today.
Here is a look at some of the systems that have helped us secure users over time, and enabled us to add brand new protections in the last year.
More data helps protect your data
The best protections against large-scale phishing operations are even larger-scale defenses. Safe Browsing and Gmail spam filters are effective because they have such broad visibility across the web. By automatically scanning billions of emails, webpages, and apps for threats, they enable us to see the clearest, most up-to-date picture of the phishing landscape.
We’ve trained our security systems to block known issues for years. But, new, sophisticated phishing emails may come from people’s actual contacts (yes, attackers are able to do this), or include familiar company logos or sign-in pages. Here’s one example:
Attacks like this can be really difficult for people to spot. But new insights from our automated defenses have enabled us to immediately detect, thwart and protect Gmail users from subtler threats like these as well.
Smarter protections for Gmail users, and beyond
Since the beginning of the year, we’ve added brand new protections that have reduced the volume of spam in people’s inboxes even further.
- We’ve built new systems that detect suspicious email attachments and submit them for further inspection by Safe Browsing. This protects all Gmail users, including G Suite customers, from malware that may be hidden in attachments.
- We’ve also updated our machine learning models to specifically identify pages that look like common log-in pages and messages that contain spear-phishing signals.
Safe Browsing helps protect more than 3 billion devices from phishing, across Google and beyond. It hunts and flags malicious extensions in the Chrome Web Store, helps block malicious ads, helps power Google Play Protect, and more. And of course, Safe Browsing continues to show millions of red warnings about websites it considers dangerous or insecure in multiple browsers—Chrome, Firefox, Safari—and across many different platforms, including iOS and Android.
Layers of phishing protection
Phishing is a complex problem, and there isn’t a single, silver-bullet solution. That’s why we’ve provided additional protections for users for many years.
- Since 2012, we’ve warned our users if their accounts are being targeted by government-backed attackers. We send thousands of these warnings each year, and we’ve continued to improve them so they are helpful to people. The warnings look like this.
- This summer, we began to warn people before they linked their Google account to an unverified third-party app.
- We first offered two-step verification in 2011, and later strengthened it in 2014 with Security Key, the most secure version of this type of protection. These features add extra protection to your account because attackers need more than just your username and password to sign in.
We’ll never stop working to keep your account secure with industry-leading protections. More are coming soon, so stay tuned.
By introducing a range of new applications in Creative Cloud, along with significant innovations across our flagship tools, we’re enabling creative professionals and enthusiasts alike to express themselves with apps and services that connect across devices, platforms and geographies.
Today we announce the 1.0 release of Adobe XD. Since the first beta release, we have been laser-focused on building a solution that enables fast-paced, iterative design.
Adobe and Coca-Cola have invited the global creative community to create a work of art inspired by Coca-Cola and their iconic branding. By providing special branded assets and a unique creative brief, participants can build a piece of art and share it with the world.
Upcoming XD roadmap for the near future fo Adobe XD, covering four categories of features: Design, prototype, share, and 3rd-party integrations.
The path to digital transformation is both exhilarating and daunting. The opportunity for brands has never been greater through digital and mobile customer relationships, but successful digital transformation requires brands to work differently. Adobe is addressing this with several exciting announcements at the Adobe MAX conference today.
We are proud to announce the addition of Motion Graphics Templates to Adobe Stock. Hear from our contributors Andrew Kramer, Nik Hill, and Valentina Vee about why motion graphics are important for all video editors and film makers.
Samsung Electronics, a world leader in advanced semiconductor technology, announced today that 8-nanometer (nm) FinFET process technology, 8LPP (Low Power
Computer Science (CS) fosters innovation, critical thinking and empowers students with the skills to create powerful tools to solve major challenges. Yet, many students, especially in their the early years, do not have access to opportunities to develop their technical skills.
At Google, we believe that all students deserve these opportunities. That is why, in line with our commitment to prepare 10 million people in Africa for jobs of the future, we are funding 60 community organisations to hold training workshops during Africa Code Week 2017.These workshops will give over 50,000 students a chance to engage with CS and learn programming and computational-thinking skills.
Africa Code Week is a grassroots movement that encourages programming by showing how to bring ideas to life with code, demystifying these skills and bringing motivated students together to learn. Google has been involved in this campaign as a primary partner to SAP since 2015, providing sponsorships to organizations running initiatives to introduce students to CS.
This year, we received more than 300 applications from community organizations across Africa. We worked with the Cape Town Science Centre to select and fund 60 of these organizations that will deliver CS workshops to children and teens (ages 8 to 18) from October 18-25 in 10 African countries (Botswana, Cameroon, Ethiopia, Ghana, Kenya, Lesotho, Nigeria, South Africa, Gambia and Togo).
Some of the initiatives we are supporting include:
- The Samburu Girls Code program by Modcom: introduces 300+ girls, rescued from child marriage in Kenya, to programming and help them build basic mobile app.
- Tech2Slum Innovation program by Greativation: helps 500+ teenagers from lower socioeconomic areas of Nigeria to experience coding for the first time.
- Code for Change Clubs: organizes fun-filled hands-on programming activities for 1700 kids across 9 schools in 4 provinces of South Africa.
- Association pour la Refondation Laïque du Togo: organizes programming workshops for special needs children and youths from rural areas of Togo.
- You can read more about the 60 sponsorship recipients and the activities they’ve planned on the Africa Code Week website. We also participated in the European Commission’s Europe Code Week 2017, funding 60 coding initiatives in 33 European countries.
Google is delighted to support these great efforts. Congratulations to the recipient organizations. Step into the world of Google in Computer Science Education at edu.google.com/cs.
Designed to complement your Creative Cloud workflow and fill in gaps with specialized features for the task at hand, there’s little you can’t do on the Creative Cloud platform with 3rd party apps.
Jason Levine launches the first of three, 3-week interactive live stream series to show how to take your video creation skills to the next level. First up: Motion Graphics – starting on October 27, 2017.
John will be inducted into the Cable Pioneers at a dinner event on Tuesday, October 18, at the Brown Palace Hotel. Our deepest congratulations, John!
Next week Cisco will be exhibiting at the 2017 GE Minds + Machines conference in San Francisco (October 25 and 26). Cisco is a platinum sponsor, and if you’ve never attended this conference, it’s one of the premier Industrial IoT (IIoT) events. Topics of discussion will include: IIoT architecture IIoT data management and analytics Industrial control […]