Today, attacks on our computers can be launched in against an exponentially larger set of places on the network, actors in the system, and layers in the software and hardware stack. What is the solution then? The answer is a new technology called end-t…
Cisco’s contact center business has held number-one market share in North America for four straight quarters. Here are six things we foresee for the customer care industry in 2018.
In a previous blog, we discussed the role of new product introduction processes (NPI) and the part that collaboration tools are playing in helping drive better ideation while speeding time to production. Similarly, collaboration tools are rapidly changing maintenance, repair, and operations (MRO) procedures on the factory floor. Downtime is always the antagonist of manufacturing. […]
Learn how you can help your small business improve communications, simplify IT management, and save money through a better communications and telephony setup.
Craig Tranter is a former educator, and now serves as a technology presenter for Cisco. This blog is the fifth in his series on advancements and opportunities in education. All views are his own. There are many different ways that we like to communicate and there are trends in communication preferences. For example, the “Silent […]
Meet Cisco Spark Assistant – the world’s first enterprise-ready voice assistant specifically designed for meetings.
Introducing the Cisco Spark Room 70, our flagship video collaboration device. The Room 70 brings together people, content, and artificial intelligence (AI) to help teams be more effective.
We’ve been building our own power chord for customer care products — include the right solutions, the right partners, and the right story. Our story is how the Connected Digital Experience benefits the digital journeys of customers worldwide.
Success depends on connections. But it’s not enough just to have the ability to connect. The right connections matter. So who do you trust for online meetings? Rely on secure, scalable meetings with Cisco WebEx — the trusted industry leader in video and web conferencing.
Gartner has positioned Cisco as a leader in the latest Gartner Magic Quadrant for Meeting Solutions.